Terms of Service

1. Acceptance

By using this website you agree to these terms. If you engage Off Market ("we", "us") for services, a separate written engagement agreement will also apply; where it conflicts with these terms, the engagement agreement controls.

2. What we do

We help individuals and organizations identify and request the removal of personal information from data brokers, people-search sites, aggregators and search results, and we monitor for its reappearance. We act as your authorized agent in submitting such requests. We use lawful methods only.

3. What we do not promise

• Complete or permanent removal. Third-party operators control their own systems. Some refuse, delay or re-publish. We work persistently, but we cannot guarantee that any particular record will be removed, or stay removed.
• Removal of public records or journalism. Official records, court filings and legitimate news coverage are generally outside the scope of removal.
• Legal advice. We are not a law firm and nothing on this site or in our communications is legal advice. For legal questions, consult counsel.
• Physical security. Reducing your online exposure lowers risk; it does not eliminate it. Our services are not a substitute for protective services or law enforcement.

4. Your responsibilities

• You must be at least 18 years old.
• Information you provide must be accurate and must concern you or people you are authorized to act for (for example, your minor children, or executives who have consented to coverage by their employer).
• You will not ask us to remove information about any person without their authorization, or for any unlawful or deceptive purpose.

5. Fees

Services are scoped and priced privately through consultation. Fees, payment terms and cancellation terms are set out in your engagement agreement.

6. Confidentiality

We treat the existence and content of every engagement as confidential. We do not publish client lists, case studies or identifying testimonials. Where you require a non-disclosure agreement, we sign it before the engagement begins. Our handling of personal information is described in our Privacy Policy.

7. Use of this website

You may not scrape, copy, reverse-engineer, or use automated means to access this site other than ordinary search-engine indexing; attempt to interfere with its operation; or use any content on it to impersonate us. All content, trademarks and design on this site are owned by us or our licensors and may not be reused without permission. Fonts are used under the SIL Open Font License.

8. Disclaimer of warranties

This website is provided "as is" without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. Any warranties relating to services are set out exclusively in your engagement agreement.

9. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, reputation or opportunity, arising out of your use of this website. Liability relating to services is governed by your engagement agreement.

10. Governing law

These terms are governed by the laws of the State of [State], United States, without regard to conflict-of-law principles. Any dispute relating to this website will be brought in the state or federal courts located in [County, State].

11. Changes

We may update these terms from time to time. Changes take effect when posted here, and the date at the top of this page will be updated.

12. Contact

Questions about these terms: intake [at] offmarket [dot] win.